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FREQUENTLY ASKED QUESTIONS
Are you a registered business?Yes, approved by the state
Can I return or exchange my orders?Sorry, we cannot accept returns or exchanges. All sales are FINAL. But if you have any problems, please reach out to firstname.lastname@example.org
Can I cancel or change my orders?Once the orders are confirmed we start to work on it as soon as possible so please reach out to email@example.com or DM through Instagram and let us know how we can help you. Unfortunately, if we already worked on your orders, we cannot cancel it. Thank you for your understanding!
Do you take wholesale orders?YES! We really appreciate your orders and happy to be part of your business. We have accepted a few wholesale orders in the past, with mostly baked treats for the customer’s events (ex. custom cookies requests by letters, pupcakes, cakes). Please contact firstname.lastname@example.org and we will be happy to discuss with you.
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